How to Write a Good Customer Service Resume

An effective customer-service profile or CV (Curriculum Vitae) must highlight your relevant experiences and abilities. A well-written resume and a well-written cover letter, along with an impressive LinkedIn profile, could make a a big difference in getting a job. At Bendigo Resume, we specialize in providing CV and resume writing services, cover letter writing and LinkedIn profile optimization to help to stand apart from your competitors. In this post, we’ll go over how to describe customer service on your resume or CV. We will also show your customer service abilities on a resume or CV and give tips regarding how to present your the skills of customer service.

How do you describe the customer service in a resume or CV?

When you are describing your service to customers experience, focus on specific job duties and responsibilities. Utilize action verbs, like "assisted," "resolved," or "responded," to describe your tasks. In addition, you should include any pertinent metrics, such a satisfaction levels of customers to demonstrate the impact you have made.

How can you demonstrate the customer service skills on a CV or resume:

When you write about your experience, it’s also important to include specific skills that relate to customer service. These include communication and problem-solving abilities. Include any relevant training or certifications including a certificate from a consumer service class or a certificate within a specific customer service software.

What should I write about customer skills in service?

When you write about your customer service skills, focus on the most crucial and applicable skills to the position you’re applying to. For example, if your job demands a lot phone contact, make sure you highlight your skills and experience in customer service via phone.

How do I record my experiences with my customers:

In writing about your client service experience, you should use specific examples and measure your successes. For instance, instead of using the phrase "Helped customers with their inquiries," say "Assisted an average of 50 customers a day by answering their queries, which resulted in a 90% percentage of satisfaction."

If you follow these guidelines, you can create a customer service resume CV, cover letter and LinkedIn profile that showcases your relevant experience and skills that make you an ideal applicant for positions in customer service. Make sure it is important to edit and proofread your resume your CV or cover letter before you submit it. You may also consider asking for help from a professional Bendigo Resume if you need assistance.