How to write a customer Service Resume
A successful customer service cover letter or resume (Curriculum Vitae) must highlight your relevant experiences and abilities. A well-written resume and a strong cover letter, along with an impressive LinkedIn profile, can make huge difference when it comes to getting an interview. We at Bendigo Resume, we specialize in offering resume and CV writing services along with cover letter writing services and LinkedIn profile optimization to make you stand out from your competitors. In this article, we’ll discuss how to write about customer service on your resume or CV. We will also show your customer service abilities on a CV or resume as well as provide suggestions on how to convey customer service skills.
How to describe the quality of service you provide on a resume or CV:
When you describe your customer service experience, emphasize specific roles and tasks. Utilize action verbs such as "assisted," "resolved," or "responded," to describe your work. Include any relevant indicators, such as the percentage of satisfaction with your customers, to demonstrate your impact.
How do you show your customer service skills on a CV or resume:
When you write about your experience, it’s important to highlight specific skills relevant to customer service. These include communicating and problem-solving skills. Include any relevant certifications or training including a certificate from a consumer service course or a certificate from a specific customer support software.
What should I write about customer services skills?
When writing about customer service skills, focus on the most essential and relevant skills needed for the position you’re applying to. For example, if your job demands a lot phone contact, make sure you highlight your skills and experience for customer service by phone.
What do I do to write the customer experience I had?
If you are writing about your customers service experience, include specific examples and measure your accomplishments. For instance, instead of writing "Helped customers with their inquiries," say "Assisted an average of 50 clients per day with their questions, resulting in a 90% percentage of satisfaction."
Following these steps and guidelines, you can develop your customer service resume an application letter and LinkedIn profile that shows the relevant skills and experience you have which make you a desirable potential candidate for roles in customer service. Remember it is important to edit and proofread your resume or the cover letter and CV before making it available for submission. Also, consider seeking professional help from Bendigo Resume if you need assistance.
