How to present Customer Service on a Resume

Posted by Bendigo Resume on 16 Oct 2025

When trying to get a customer service job, it’s essential to highlight your relevant experience and skills on your resume. A well-written resume will make the difference in getting the job you want. Here at Bendigo Resume, we specialize in providing resume writing services to make you stand out from your competitors. In this post, we’ll give you tips on how to present customer service in a resume.

  1. Utilize action verbs: When describing your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs indicate that you are actively involved in the work of customer service and achieved outcomes.
  2. Make sure to include specific job duties and responsibilities. Be specific in describing your customer service experience. Instead of declaring that you "worked in customer service," mention that you "managed a team of customers service representatives and took care of customer complaints."
  3. Give metrics: Include pertinent measures such as satisfaction rates to demonstrate your impact. For example, "increased customer satisfaction by 15% with effective solutions to problems."
  4. Your resume should be tailored to your needs. your resume to fit the customer service position that you’re applying for. Highlight the experience and skills that are relevant to the position.
  5. Proofread and seek professional help Check your resume for errors before you submit it to ensure there are no errors. If you require help take advice from a professional with Bendigo Resume.

With these suggestions by following these guidelines, you can build an effective customer service resume that effectively highlights your relevant experiences and skills. Make sure you adapt your resume to the specific job you’re applying to and to proofread it before submitting it. Bendigo Resume can also assist in creating a professional resume that showcases your skills and experience.

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