How to Describe Customer Service on a resume

Posted by Bendigo Resume on 14 Mar 2025

When trying to get a customer service position, it’s crucial to highlight your relevant qualifications and experience in your resume. A well-written resume will make an enormous difference in getting the job you’re looking for. We at Bendigo Resume, we specialize in offering professional resume writing services to make you stand out from the competition. In this article, we’ll discuss tips on how to talk about the customer service aspect of your resume.

  1. Use action verbs. When discussing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs show that you’ve been actively involved in the work of customer service and have seen results.
  2. Be specific about your job duties and responsibilities: Be precise when describing your customer service experience. Instead of saying "worked in customer service," mention that you "managed the team of customer service reps and dealt with customer complaints."
  3. Provide metrics: Include relevant measures such as satisfaction levels to show the effect of your efforts. For instance, "increased customer satisfaction by 15% through effective methods for problem solving."
  4. Make your resume more tailored: Customize your resume to the specific customer service job you’re applying for. Include the relevant skills and experience that are relevant to the position.
  5. Proofread and seek professional help Make sure you proofread your resume prior to making it available to ensure it’s error-free. If you need assistance, consider seeking professional help by contacting Bendigo Resume.

By following these tips by following these guidelines, you can build a customer service resume that effectively highlights your relevant experience and expertise. Remember to adapt your resume to the specific position you’re applying to and be sure to proofread your resume prior to submitting it. Bendigo Resume can also assist you in creating an effective resume that highlights your strengths and work experience.

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