How to Describe Customer Service on a Resume
When you are applying for a customer service position, you must be sure to list your relevant qualifications and experience in your resume. A well-written resume will make the difference in getting the job you’ve always wanted. Here at Bendigo Resume, we specialize in resume writing to make you stand out from the rest of the applicants. In this article, we’ll go over tips on how to talk about the quality of service you provide on your resume.
- Use action verbs. When you are describing your customer experience make use of action verbs like "assisted," "resolved," or "responded." These verbs show that you are actively engaged in your customer service activities and achieved outcomes.
- Make sure to include specific job duties and responsibilities: Be specific when describing your customer service experience. Instead of saying "worked in customer service,"" mention that you "managed an entire team of customer service representatives and took care of customer complaints."
- Give metrics: Include pertinent measures such as satisfaction levels to show your effectiveness. For instance, "increased customer satisfaction by 15% using efficient method of problem-solving."
- Tailor your resume: Tailor your resume to the specific job you’re applying for. Highlight your skills and experiences that you have that will be most useful for the job.
- Make sure you proofread your resume and get professional assistance Before you submit your resume, proofread it. uploading it to ensure it’s error-free. If you need assistance seek professional assistance from Bendigo Resume.
By following these tips that you will be able to craft a customer service resume that effectively highlights your relevant work experience and capabilities. Make sure to make your resume specific to the job that you’re applying for and check it for errors before submitting it. Bendigo Resume can also assist you in creating an effective resume that displays your capabilities and work experience.
