How to present Customer Service on a Resume
When seeking a customer service job, it is essential to include your qualifications and experience in your resume. A professionally written resume can make significant difference in obtaining the job you’re looking for. The team at Bendigo Resume, we specialize in offering professional resume writing services to help you stand out from the rest of the applicants. In this article, we’ll give you tips on how to describe the customer service aspect of your resume.
- Use action verbs. When describing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs show that you’ve been actively involved in customer service work and are able to show results.
- Make sure to include specific job duties and responsibilities. Be specific in describing your customer service experience. Instead of telling the reader that you "worked in customer service,"" use the phrase "managed a team of customers service reps and handled customer complaints."
- Use metrics: Provide relevant indicators such as satisfaction rates to demonstrate your impact. For example, "increased customer satisfaction by 15% through efficient problem-solving techniques."
- Customize your resume: tailor your resume for the customer service position you’re applying for. Highlight the experience and skills which are most relevant for the position.
- Proofread and seek professional help Check your resume for errors before uploading it to ensure it’s error-free. If you require assistance, consider seeking professional help by contacting Bendigo Resume.
With these suggestions by following these guidelines, you can build a resume for customer service that effectively highlights your relevant experience and capabilities. Remember to modify your resume to fit the specific job you’re applying for and to proofread it before submitting it. Bendigo Resume can also assist you in writing a powerful resume that displays your capabilities as well as your experience.
