How to describe customer service on a Resume

Posted by Bendigo Resume on 19 Mar 2025

When seeking a customer service job, it’s essential to highlight your relevant knowledge and experience in your resume. A professionally written resume can make a big difference in getting the job you’re looking for. In Bendigo Resume, we specialize in offering resume writing services to aid you in standing out from your competition. In this post, we’ll give you tips on how to convey customer service on a resume.

  1. Use action verbs: When explaining your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you are actively involved in your work with customers and achieved outcomes.
  2. Include specific job duties and responsibilities. Be clear in describing your customer service experience. Instead of simply saying "worked in customer service," you should say "managed a team of customers service representatives and took care of complaints from customers."
  3. Provide metrics: Include relevant metrics like customer satisfaction ratings to show the impact of your work. For example, "increased customer satisfaction by 15% with effective problem-solving techniques."
  4. Tailor your resume: Tailor your resume to match the job you’re applying for. Include the relevant skills and experience that are relevant to the position.
  5. Check your resume for errors and seek help from a professional You should proofread your resume prior to submitting it to ensure that there are no errors. If you need assistance you can seek help from a professional at Bendigo Resume.

Following these steps follow these suggestions to create a customer service resume that effectively highlights your experience and abilities. Make sure to customize your resume for the specific position you’re applying to and be sure to proofread your resume prior to submitting it. Bendigo Resume can also assist you in creating a successful resume that highlights your abilities and experiences.

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How to describe customer service on a resume

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