How to present Customer Service on a Resume

Posted by Bendigo Resume on 27 Sep 2024

When trying to get a customer service job, it is essential to include your expertise and experiences in your resume. A well-written and professional resume can make huge difference when you apply for the job you want. In Bendigo Resume, we specialize in resume writing to make you stand out from the competition. In this post, we’ll explain how to describe the customer service aspect of your resume.

  1. Use action verbs: When describing your customer service experience using action verbs, like "assisted," "resolved," or "responded." These verbs prove that you’ve been actively engaged in your customer service activities and are able to show results.
  2. Make sure to include specific job duties and responsibilities. Be precise in describing your customer service experience. Instead of simply saying "worked in customer service," use the phrase "managed a team of customers service representatives and took care of complaints from customers."
  3. Use metrics: Provide relevant indicators such as satisfaction rates , to prove the impact of your work. For instance, "increased customer satisfaction by 15% by using effective methods for problem solving."
  4. Make your resume more tailored: Customize your resume to the specific customer service position that you’re applying for. Highlight the skills and experience that are most relevant to the job.
  5. Make sure you proofread your resume and get professional assistance Check your resume for errors before sending it out to ensure it’s error-free. If you need help, consider seeking professional help through Bendigo Resume.

If you follow these guidelines by following these guidelines, you can build an effective customer service resume that effectively showcases your relevant experience and capabilities. Remember to make your resume specific to the job that you’re applying for and make sure you proofread it prior to submitting it. Bendigo Resume can also assist you in writing a powerful resume that showcases your skills and experience.

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