How to describe customer service on a Resume

Posted by Bendigo Resume on 19 Oct 2025

When applying for a client service job, it’s important to include your knowledge and experience in your resume. A well-written resume can make an enormous difference in getting the job you’ve always wanted. At Bendigo Resume, we specialize in providing resume writing services to help you stand out from the rest of the applicants. In this post, we’ll discuss tips on how to write about the customer service aspect of your resume.

  1. Use action verbs. When explaining your customer service experience using action verbs, like "assisted," "resolved," or "responded." These verbs suggest that you are actively engaged in your customer service activities and achieved outcomes.
  2. Incorporate specific job duties and responsibilities. Be clear when describing your customer service experience. Instead of using the phrase "worked in customer service,"" write "managed the team of customer service reps and handled complaints from customers."
  3. Give metrics: Include pertinent indicators such as satisfaction levels to show your impact. For instance, "increased customer satisfaction by 15% by using effective solutions to problems."
  4. Your resume should be tailored to your needs. your resume to match the customer service job you’re applying for. Highlight the abilities and experience which are most relevant for the job.
  5. Ask for professional help and proofread Make sure you proofread your resume prior to uploading it to ensure there are no errors. If you require assistance look into professional help from Bendigo Resume.

By following these tips follow these suggestions to create a resume for customer service that effectively highlights your experience and abilities. Remember to adapt your resume to the job you’re applying for , and to proofread it before submitting it. Bendigo Resume can also assist you in creating a successful resume that highlights your strengths and experiences.

Great job from Tanja. After looking over my new resume it looks so good I want to hire myself.
Mike Zentner
Excellent service, reasonable priced and very professional. Would highly recommend Bendigo Resumes, Tania did an awesome job updating my hubby's resume so much so within hours of applying for positions using his new updated resume he received a call and in a couple of days had a job. #perthresume #coverletter #jobsearching #resumewriting
Genene McGroder
I would highly recommend Bendigo Resume. Tanja, my writer, was very knowledgeable and understands resumes from a recruiters perspective. Tanja did a complimentary review for me initially and then gave me a great resume and cover letter to follow. Great service, thanks guys!
Kevin Michael
Highly recommended. Tanja have done a fantastic job with my CV, Cover letter and selection criteria. They’re looking fantastic and well detailed. Thank you
Abbi Abbi
Thank you to Jamie from Bendigo Resume who was so patient and thorough with me during this process. I absolutely love my new documents! Thank you again. HIGHLY RECOMMEND.
Jodie Morris
100% Satisfied - Thank you!
Melanie Waldeck
These guys are amazing in what they do. I used them in the last few days to apply for a government role & they will present you with the absolute best foot forward. Highly recommend them.
Jodie Laube
Thank you for a job well done. My resume now stands out from the rest, and it has a real modern appeal. I appreciate the excellent customer service and prompt delivery of the documents.
Kaye Ramos
Very professional and easy to deal with. Im very happy with my new resume.
Flora Johnson
Can not recommend highly enough....Tanja... gets results we had the best experience from start to finish..HIGHLY recommend if you want results.
Tem & Angie Kuru
How to describe customer service on a resume

Resume

We provide professional resume writing services.

How to describe customer service on a resume

Cover Letter

We provide professional cover letter writing services.

How to describe customer service on a resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to describe customer service on a resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer expert resume writing services and our very experienced resume writers will make sure your resume stands out from the rest.

We are a team of highly qualified and seasoned Recruiters, consultants and HR Professionals who are dedicated to providing you with an exceptional, well-written resume or cover letter.

We pride ourselves on our extensive understanding of best-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a wide variety of professions, industries, and areas means that we can create a high-quality, impactful resume that meets your personal needs.

Our end goal is to provide you with an impressive, striking resume that is correctly maximised for success in Bendigo‘s competitive job market.

We offer a 100% satisfaction guarantee on all of our services, so you can be sure that you will be fully satisfied with your new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
03 5420 1572